Sendon companies take root in China more than ten years, adhering to the "customer first, and sustainable service" concept, and establish a comprehensive, high quality and perfect customer service system. First, set up hotline telephone, the first time, answering questions for users; in the pre environment for power users and equipment requirements, provide consultation and planning of power; the UPS after the sale, that is, the actual operation of the user, etc. many aspects of training, and maintain close contact with the user at any time should the user requirements, testing and maintenance of its equipment. Users in the use case of any problem, Sendon companies will respond  within 8 hours to provide timely and quality service

Sendon company with good reputation in the industry and distribution units to establish a good, close relations of cooperation, service system and improving. Has been established in the country nine maintenance service and spare parts centers in the country, in cities directly under the established more than 20 customer service stations, repair outlets has reached more than 30 Sendon service footprint all over the country every corner of the .

To ensure service quality, in terms of personnel, at present the country has a large number of well-trained professional and technical services staff, college education, 95%, a first class professional quality. In addition, Sendon Shenzhen company also set up the country's largest training center for technical staff on a regular basis throughout training and rigorous assessment. Sendon each repair outlets are owned Sendon authorized service engineers. Network for each service, in addition to first class assigned to the maintenance, testing equipment, but also with adequate long-term maintenance of spare parts, to completely ensure the services of high quality and high efficiency.
. Warranty service

Gold Maple Leaf warranty Sendon full range of UPS.
Long delay, external battery for three years limited warranty, one year warranty inside the battery.
Responsible to replace the specified range of lead-acid maintenance-free batteries Sendon

Telephone voice fidelity system

UPS Gold Maple Leaf series of all new users are can Sendon UPS telephone voice fidelity system to register in order to enjoy free warranty service, and UPS will be prompted whether fidelity is Sendon production.

Note: The following cases not covered under warranty

1, can not produce a warranty card, natural and man-made damage, damage in transit.
2, non-product from the SENDON the maintenance and use of manual methods.
3, the company has not been allowed to disassemble Sendon.